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Product Returns
We strive to ensure you get the best possible service from C-IT Group, if you have any issues please call us on 01274 461410 or complete the our PDF Returns Form download and email it to
purchasing@c-it.group and we will do our best to help.
Product Returns
Need to return a product? Click the link above to download our returns form for a smooth return process. Our team is dedicated to ensuring your satisfaction with your purchase please email all forms to purchasing@c-it.group
Support
Need IT support? C-IT Group, the Connected IT Business Services Group, has you covered. Our experts simplify the complex to keep your business thriving in the tech-driven world. Connect with us today for unparalleled support.
FAQ
Frequently Asked Product Return Questions
Is my product still in warranty?
Most products, have one-year standard manufacturer warranty unless you have paid for a warranty upgrade. If the product arrives faulty/develops in the first 6 days after delivery, you can ask the manufacturer for a DOA form, and this can be returned through us. Any fault after that time will be repaired/replaced by the manufacturer.
Will a restock fee be applicable?
This depends on the nature of the return. Unwanted/incorrect goods are most likely to be subject to restock fees.
WARRANTY SUPPORT
Some useful numbers…
DELL: 0800 028 2660
Laptop/PC Warranty support line
HP: 0207 660 3859
Laptop/PC Warranty support line
Lenovo: 02034 6740 50
Laptop/PC Warranty support line
Pricing
Help Us Choose A Plan That Works For You
See what C-IT Group has to offer, call or email one of our sales team who will be happy to guide you on our products and services.